These job aids and courses cover the latest features in CCC® Analytics - Tableau. Click a link below to learn more.
Tableau Dashboards are now organized into folders by topic, making it easier to find your dashboards and reports. Click here to learn more.
Click Here to view an overview demo of the CCC Analytics Dashboards.
Job Aid - Tableau
| Name | Description | ||
|---|---|---|---|
| APD Estimating Dashboard | This dashboard provides an overview of the Key Performance Indicators (KPIs) for your Company compared to your configured Peers and Industry groups for a selected period-over-period. | ||
| APD Valuation Dashboard | This dashboard provides an overview of the Key Performance Indicators (KPIs) for your Company compared to your configured Industry groups for a selected period-over-period. | ||
| Audit Guidelines Detail Data Dashboard | The Audit Guidelines Detail Data Dashboard lets you dive into your client specific rules and spot the exceptions popping up on their files. | ||
| Audit Guidelines Summary Data Dashboard | The Audit Guidelines Summary Data Dashboard assists the Appraiser Managers to see the average exception per file or scores coming for different appraisers. | ||
| Coordinator Scorecard |
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| CRV Dashboard | This dashboard provides visualizations that offer a configurable view into insurance valuation activity for Commercial and Recreational Vehicles (CRV). | ||
| Cycle Time Dashboard |
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| DRP Manager | The CCC® Scorecard is designed to bring transparency to the Direct Repair Program (DRP). It contains insights on DRP performance. | ||
| Estimate Review Insights | This Job Aid covers how to use the Estimate Review Insights Dashboard. This dashboard provides users the following benefits: Provides a fully configurable view of Estimate Review data, for you to choose which metrics and breakout attributes you'd like to use. Provides the ability to save configurations of metrics, breakout attributes, and filters, to easily come back to or share with others. | ||
| Estimate Review Line Detail Dashboard | The Estimate Review Line Detail Dashboard assists in providing an understanding line-level behaviors by Appraisers and Reviewers regarding the accuracy of writing an estimate. | ||
| Estimate Review Line Detail Insights Dashboard | This dashboard allows managers and individuals to see cost savings of reinspection teams and the accuracy of their appraisers. | ||
| ESTP Line Level Dashboard | Assists insurance customers in understanding Estimate Appraisers' actions by providing visualizations, analytics, and actionable insights. | ||
| File Level Estimating Dashboard | The File Level Estimating Dashboard allows users to view and measure the Repair Estimating trends over time and view details at a claim level. | ||
| MOI Transactional Detail Dashboard | The MOI Transactional Detail Dashboard provides a comparison of the different types Method of Inspection (MOI) preformed on a vehicle through the lifecycle of the claim to provide deeper insights into claims handling and productivity from initial assignment to estimate upload. | ||
| OEM Claim Variance | This job aid discusses the OEM Claim Variance dashboard. Here you can view a year-over-year volume comparison for estimates of record (E01) created. | ||
| OEM Collision Insights Dashboard | This dashboard provides OEM’s the ability to create comprehensive claim-related self-service reporting. | ||
| OEM Heatmap and Dealer Scorecard | This dashboard provides OEMs with the ability to understand how many claims are being processed on their vehicles and how their parts are being utilized around their network of shops/dealers. Parts utilization and dollar amount across the State, Market, and Region. Provides overall parts usage and trends. | ||
| PMOI Dashboard | The PMOI Dashboard measures the Predictive Method of Inspection (PMOI) products performance for Total Loss vehicles with and without a PMOI completed. | ||
| Predictive Matched Detail Report | The Predictive Matched Detail Report allows carriers to view specific claims and the respective PMOI predictions. | ||
| Predictive Transaction Detail Report | The Predictive Transaction Detail Report allows carriers to in conjunction with the PMOI Claim Match Report to understand, at a smaller granularity, respective predictions. | ||
| Salvage Dashboard | Salvage Reporting allows carriers to have a dynamic view into the remarketing of vehicles that have been deemed a total loss for insurance or business purposes. | ||
| Smart Claims | This Job Aid discusses how to use the Smart Claims Dashboard. | ||
| Staff Scheduling Dashboard | The Staff Scheduling dashboard allows you to view utilization and results of the CCC Scheduling application across customizable time periods, data attributes, and company hierarchies. | ||
| Total vs Repair Dashboard | This dashboard provides carriers with the ability to perform analysis on Total Loss versus Repair Cost Comparison. | ||
| Valuation & Post Valuation Detail Report | Insurance Carriers can use the grid report to view specific details regarding initial Valuation Requests and Post Valuation Modifications that are made on a claim. | ||
| Valuation Detail Report | The Valuation Detail Report allows you to filter data to view lien requests and valuation details. | ||
| Valuation Equipment Report | This dashboard provides a summary and claim breakdown view that allows carriers to get a better understanding on what’s driving post valuation configuration for each claim. |
