Note: CCC Analytics MicroStrategy (MSTR) dashboard have been shutdown, please see the Analytics Tableau content.
These job aids and courses cover the latest features in CCC® Analytics. Click a link below to learn more.
What's New
| Name | Description |
|---|---|
| CCC® Analytics - Method of Inspecting Mapping | Beginning with CCC® Estimating 1.7.1 for staff appraisers and CCC Portal November 2017 Release, there is a new Method of Inspection field called Inspection Type. |
| These updates include enhancements to values available in the Review Level and application enhancements. | |
| What's New - Quick Estimate | Analytics reports can now be generated to include data to determine if Quick Estimate was used for a claim in a new Quick Estimate Flag column, indicated by a Yes or No. |
| What's New - Audit Reporting |
Predictive Review recommendations are now visible in Audit and Claim Insight Reports. |
| What's New - MOI Core Reporting | New Method of Inspection (MOI) attributes will help carriers identify how claims were initiated. |
| What's New - Visual Insights | There have been numerous changes to the Visual Insights Analytics dashboards, this job aid will reflect the changes to the following areas: Claim Estimating Dashboard and Valuation Dashboard. Visual Insights also includes a new dashboard called the Parts Dashboard. |
Job Aid - Analytics
| Name | Description |
|---|---|
| CCC® Analytics - Estimate Review | CCC® Analytics – Estimate Review Report Folder introduces new reporting for Focus Estimate Review. |
| CCC® Analytics - Estimate Review Summary Report | The Estimate Review Summary Dashboard contains TCOR level metrics allows for interaction with data through attribute filters. |
| CCC® Analytics - Post-Valuation Report Builder Updates | CCC® Analytics now includes a new Post Valuation report builder within Valuation. This will extend visibility into the Valuation process by giving insight into attributes and metrics around Post Valuations. |
| CCC® Analytics - Reinspection Report Builder Updates | CCC® Analytics introduces new enhancements to existing Analytics Reinspection reports. Three existing Reinspection Reports (having Advisor plus Estimate Review data) are updated. |
| CCC® Analytics - Valuation Report Builder | In CCC® Analytics, the Total Loss report builder is replaced by a new Valuation report builder. Valuation is used to report on completed valuations done in the NEXT and/or older mainframe application. |
Job Aid - Visual Insights
| Name | Description |
|---|---|
| CCC Analytics - Claim Estimating Dashboard | The Claim Estimating Dashboard gives an overview of Valuation data for your company and peer group. This dashboard allows the user to view and filter data by Summary, TCOR, Parts, Labor, Other, and Map views. |
| CCC Analytics - Parts Dashboard | The Parts Dashboard data, updated weekly, provides all your repaired records from the last year to show the parts allocation from them to you at a summary level. |
| CCC Analytics - Valuation Dashboard |
The Valuation Dashboard gives an overview of Valuation data for your Company and Industry. This dashboard allows the user to view and filter data by Summary, Valuation, Post Val Cnt, Post Val $, Cycle Time, and Map views. |
Job Aid - Predictive Solutions
| Name | Description |
|---|---|
| Predictive Method of Inspection - Core Reporting | The CCC® Predictive MOI (Method of Inspection (PMOI)) reports enable users to effectively route vehicles to the optimal appraisal channel at the first notice of loss. |
Job Aid - Method of Inspection
| Name | Description |
|---|---|
| Method of Inspection Analytics | The Next Generation Method of Inspection (MOI) Analytics brings an enhanced view of detailed claim insights throughout the full lifecycle of a claim. |
Job Aid - Scorecard
| Name | Description |
|---|---|
| CCC® Scorecard - Coordinator View (for Insurance Companies) | This job aid provides guidance on how you can utilize the CCC Scorecard to manage shop performance. The CCC Scorecard consists of three different views (scorecards) for you to view data. |
| CCC® Scorecard - DRP Manager Scorecard (for Insurance Companies) | This job aid provides guidance to DRP managers on how to best utilize the DRP Manager Scorecard to track shop performance across their entire network. |
