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Most modules are 5-7 mins long.

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list of new features!

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General Topics   Manage Shop Topics   Estimating Topics
Introduction to CCC ONE®   Printable Job Aids   Add ARO Vendors Job Aid
Introduction to CCC ONE® (RW)   Accept Opportunity   Add Rates Job Aid
Reports Overview (15 mins)   Acknowledge Credits   Add RPS Suppliers Job Aid
Search Overview   Adjustment Receipts   Assignment Retrieval Job Aid
Workfiles Overview   AKZO Data Interface   Attachments Tab Job Aid
Workfile Overview (RW)   Assign Estimator   Automatic Job Numbering Job Aid
Grow My Network Job Aid       Compare Job Aid
    Create a Deposit   Configure Groups Job Aid
    Create Repair Plan Job Aid   Copy Claim Office Profile Job Aid
Customer Experience & UpdatePlus   Customer Communications & Notes   Import Workfile Copy Job Aid
Customer Experience Dashboard   Convert Repair Order Job Aid   Merge Assignment Job Aid
Customer Dashboard Triggers Job Aid   Convert Repair Order   Open Shop Merge Assignment Job Aid
Customer Communications Job Aid   Final Bill Indicator Job Aid   Open Shop Opt Out Job Aid
UpdatePlus Setup Demo   Final Bill Indicator Demo with Events   Parts Tab
UpdatePlus Setup Job Aid   Flag Rules for Auto Flagging   Receive Messages Job Aid
UpdatePlus Appointments   Floor Plan Setup   Request Estimate Copy Job Aid
UpdatePlus Alerts   Floor Plan   Sort Workfile View Job Aid
UpdatePlus for Estimating   Invoices   Supplement Assignments Job Aid
UpdatePlus for Repair Workflow   Labor Assignments   Workfile Schedule Report
UpdatePlus Quick Reference Guide - Est   Lock Month   Uploading PDFs Job Aid
UpdatePlus Quick Reference Guide - RW   Notes   Using the Glass Database Job Aid
UpdatePlus Reports Job Aid   Overtime Allocations Job Aid   Using Paint Options Job Aid
  PPG PaintManager™ Data Interface   Tax Rate Setup for High Dollar Parts
Lobby Check In App Setup Job Aid   Production Management   Tax Rate Setup for Parts Labor
Lobby Customer Experience Job Aid   Production Schedule Overview PDR Setup Job Aid
    Purchase Order   Shop Scheduling
Electronic Parts   Quick Order Wizard   Shop Scheduling Configuration
Parts Checkout   Repair Plan Overview   How to Use Shop Scheduling
Electronic Invoicing Job Aid   Repair Sync    
Desktop Shopping Demo   Review Parts Status    
Desktop Shopping Job Aid   Sales Adjustments   Advisor
Vendor Configuration Job Aid   Search Preferred Vendors   CCC ONE® Advisor Demo
    Search Overview (RW)  
CarWise®   Set Priority   Profile Management
Getting Started with Carwise® Shop Finder   Tasks   Add New Profile & Profile Overview
Getting Started with Carwise® Repair Status   Update Ready   Bumper Refinish Labor Prompt

Carwise® Setup Demo

  Other Features   Claim Office Profile Disclaimer Updates
Web Estimate Demo   Best Practice Adding Scan Diagnostics Enable DRP Invites
  Rental Car Job Aid
(RW & Est UpdatePlus users)
  Adding Part Codes
CCC® Estimate Review   DRP Invite Response   CCC® Indicators Dashboard
Estimate Review (Change Request)
Job Aid
  View and Apply DRP Invites   Indicators Dashboard
Change Request Demo   Open Shop Setup Demo   Indicators Reports
    Repair Methods    
CCC® Contact Center   Registering a Diagnostic Scanner   CCC® Valuations
Contact Center Configuration Job Aid   CCC® Touch    Add CCC Valuescope User ID
Contact Center Guide Job Aid   CCC ONE Touch Interactive Demo   CCC ONE® Valuation Job Aid
    CCC ONE Touch Installation Guide    
CCC® Scorecard  Using Photo Timestamp   Parts Prices
Shop View Demo   Using eSignature in CCC ONE Touch   Adding Parts with MyPriceLink Job Aid
Shop View Job Aid        
    Parts   Central Review
CCC® Estimate Share   Parts Share for Shops   Central Review Queue Job Aid
Estimate Share NonCCC Job Aid       Central Review Redlining Job Aid
Estimate Share INS Job Aid      
Estimate Share Workfile Copy RF Job Aid      
         
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