This job aid describes how to add OEM tires to an estimate and complete an electronic order.

This job aid describes how to use Desktop Shopping to order and purchase parts.

This course shows how to request quotes and place orders electronically. 

This job aid discusses how to manually create a Purchase Order(PO). 

This video discusses how to return parts and acknowledge credits in CCC® Repair Workflow.  

This job aid describes how to share estimates with CCC Parts Network suppliers/dealers. 

This video shows how to manage parts in a workfile from the Parts tab.

This job aid describes how to use Vendor Chat to communicate with suppliers and vendors. 

This job aid reviews how DMS receipts and DMS RO Exports how to assist in reconciliation reports. 

This job aid reviews DMS Activity tasks in CCC ONE ® Desktop. 

This job aid reviews DMS Dashboard how to  allows to user manage exceptions and ensure the DMS is properly synced.