CCC® Connect allows insurance companies to search for shops to add to their Insurance Company Network or Direct Repair Program (DRP), and to invite those shops to join their network or DRP program. Click the links below to view job aids specific to CCC Connect. A description of each item is included for your reference.
Job Aids
| Name | Description |
|---|---|
| CCC® - Connect Contracts, Documents, & Bulletins | This Guide contains information about uploading Contracts, uploading and managing Documents, and creating/sending Bulletins. The Guide also provides information on how Shops access documents and bulletins. |
| CCC® - Connect DRP Administration | This Job Aid contains information about the following subjects: Shop Requests & Invitations, Shop Profiles, Upload & View Contracts, What the Shop Sees, Expiring Shop Insurance, and Request Status & Approvals. |
| CCC® - Connect Reports | This Job Aid describes how to run reports on your Connect shops. |
| CCC® - Connect Search & Compare | This Job Aid contains information about the following subjects: Searching for Shops, Comparing Shops, Shop Profiles, and Adding to a Shop List. |
| CCC® - UpdatePlus Repair Status/CSI (UpdatePlus Connect Carrier Visibility) | This document provides information on how to access UpdatePlus Repair data from DRP shops as they work on customer vehicles. It also provides information on how to configure profiles and shop groups, view reports, and change views depending on role. |
| Maintain Shop Manager and User Hierarchy | This Job Aid discusses how the features of CCC® Analytics Connect allows Insurance Carriers to assign Portal users as shop Managers and to maintain shop-to-manager relationships. |
| CCC® Connect - Update Rates | This Job Aid describes how to update rates for a shop or multiple shops. |
| Rates Profile Management | Rates Profiles can be applied to DRP Invites to Shops. This job aid describes how to locate, view, create, edit, and delete a Rates Profile. It also describes how to apply a Rates Profile to a DRP Invite. |
| Manage My Shops | This Job Aid provides information on how to use the Action Board to manage your DRP Shops. |
| Notification Configuration | This Job Aid provides information on how to set up notification emails for Managers and Supervisors. |
