CCC® Communication Hub

This course reviews Communication Hub for managing customer messages and call logs efficiently.
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CCC® UpdatePlus Mid - Repair Survey

This job aid reviews how to Enable, Configure Notifications, View, and Respond to the Mid-repair Surveys.
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CCC® UpdatePlus Promises Date - Estimating

This job aid explains how to resolve Estimating workfiles that appear 99%–100% In Progress, and are actually completed or cancelled.
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CCC® UpdatePlus Promises Date - Repair Workflow

This job aid explains how to resolve Repair Workflow workfiles that appear 99%–100% In Progress, and are actually completed or cancelled.
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Updating Events

This job aid describes how to update Repair Events from the list of standard required Events for locking a Workfile in CCC®ONE.
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UpdatePlus Estimating QRG

This job aid describes how to use UpdatePlus to send status updates to a vehicle owner.
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UpdatePlus for Estimating

This course describes how to use UpdatePlus to send status updates to a vehicle owner.
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UpdatePlus for Repair Workflow

This course describes how to use UpdatePlus to send status updates to a vehicle owner.
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UpdatePlus Notification Alerts

This job aid describes how to configure UpdatePlus Alerts for your account.
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UpdatePlus Repair Workflow QRG

This job aid describes how to use UpdatePlus to send status updates to a vehicle owner.
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UpdatePlus Settings :
Enable Web View
Enable Web View

This course describes how to enable UpdatePlus Web View.
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UpdatePlus Triggers

This job aid describes Update Plus Communication Messages and Triggers.
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