GENERAL DOCUMENTS
Assignment Retrieval
This job aid describes the three ways to identify new assignments.
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Central Review
This job aid describes the process of an estimate going through Central Review.
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Manage Work Demo
This video gives a walkthrough of how to use each section within My Work.
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Receiving Insurance Messages
This job aid describes the three ways to view insurance messages.
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Task Management Demo
This video reviews how to monitor tasks, address overdue tasks, and create new tasks.
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DRP INVITES
Viewing DRP Invites and Applying
This job aid reviews how to view and apply DRP invites.
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DRP Invitation Response
This job aid describes how to locate the invitation and respond using the Action Center.
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Enable DRP Invites
This job aid describes how to setup notifications and enable permissions to receive DRP invites.
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Direct Repair Program (DRP) Invitation Response
This job aid describes how to setup notifications and enable permissions to receive DRP invites for CCC Portal.
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