GENERAL DOCUMENTS
Assignment Retrieval

This job aid describes the three ways to identify new assignments.
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Central Review

This job aid describes the process of an estimate going through Central Review.
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Manage Work Demo

This course gives a walkthrough of how to use each section within My Work.
Watch the Demo
Receiving Insurance Messages

This job aid describes the three ways to view insurance messages.
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DRP INVITES
Direct Repair Program (DRP) Invitation Response

This job aid describes how to setup notifications and enable permissions to receive DRP invites for CCC Portal.
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DRP Invitation Response

This job aid describes how to locate the invitation and respond using the Action Center.
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Enable DRP Invites

This job aid describes how to setup notifications and enable permissions to receive DRP invites.
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