This glossary has two groups: Attributes and Metrics. Each group contains categories. Select any category to see the Measures, Definitions, and Formulas.
You can view the glossary as an alphabetized pdf and print it from your pdf viewer.
Attributes Group
Appraiser Attributes
| Measure | Definition |
|---|---|
| Appraiser | The Appraiser is the actual staff appraiser, repair facility, or independent appraisal company who generated the estimate or supplement for a given insurance company. (The data for a single vehicle appraisal will be tied back to the appraiser that generated the original estimate of record. Any supplements written by the same appraiser or a different appraiser will be tied back to the appraiser that wrote the original estimate of record.) (Folder Path in CCC® Analytics: Attributes > Appraiser) |
| Appraiser State | The geographical state location of the appraiser. The Appraiser State is based on the address maintained for that repair facility or independent appraisal company, and by the claim office to which the staff appraiser’s CCC One license is tied to. (Folder Path in CCC® Analytics: Attributes > Appraiser) |
| Appraiser Type | Identifies the ‘type’ of appraiser that generated the appraisal. Types include: (Staff Appraiser, Repair Facility, Independent Appraiser). (Folder Path in CCC® Analytics: Attributes > Appraiser) |
Claim Attributes
| Measure | Definition | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Air Bag Deployed Code |
(Folder Path in CCC® Analytics: Attributes > Claim) |
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| Appraisal Source |
(Folder Path in CCC® Analytics: Attributes > Claim) |
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| Data Source |
The estimating platform used to generate the vehicle appraisal: CCC (designates Pathways data uploaded through the Autoverse portal only), Pathways (designates Pathways data uploaded through EZNet), ADP or Mitchell). (Folder Path in CCC® Analytics: Attributes > Claim) |
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| File Type |
(Folder Path in CCC® Analytics: Attributes > Claim) |
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| Inspection Location |
The Inspection Location Type corresponds to the Site Type in the Admin tab within Pathways and is used to indicate the location where the vehicle was inspected for appraisal. This attribute applies only to Collision Estimating data. With the release of Pathways 4.1, functionality shall be added to identify the type of assignment being sent to repair facilities. This assignment type shall be incorporated into the “Inspection Locations” values to further define the method/location of inspection. Categories include the following:
(Folder Path in CCC® Analytics: Attributes > Claim) |
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| Loss Category |
Loss Category is the type of coverage for a particular claim. (Folder Path in CCC® Analytics: Attributes > Claim) |
Claim Type Attributes
| Measure | Definition | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Claim Category |
Claim Category is a grouping of Claim Type into Structural, Vehicle, Other or Unknown. (Folder Path in CCC® Analytics: Attributes > Claim Type) |
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| Claim Type |
Claim Type is an attribute that reflects the type of claim appraised. Values include:
(Folder Path in CCC® Analytics: Attributes > Claim Type) |
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| Claim Type Detail |
Claim Type Detail is an attribute that gives more detail to the Claim Type. Values for "Vehicle" Claim Type include:
(Folder Path in CCC® Analytics: Attributes > Claim Type) |
Company Attributes
| Measure | Description |
|---|---|
| Claim Office Branch Code |
The alphanumeric value assigned to claim office by the insurance company to identify that office internally. (Folder Path in CCC® Analytics: Attributes > Company) |
| Company | Name of the insurance carrier. (Folder Path in CCC® Analytics: Attributes > Company) |
| Level 2 Location | Levels within the hierarchy are identified as Level 2 through Level 6, with the Lowest Level Location reflecting the lowest level in a particular branch of a hierarchy to which data is tied. (Folder Path in CCC® Analytics: Attributes > Company) |
| Level 3 Location | Levels within the hierarchy are identified as Level 2 through Level 6, with the Lowest Level Location reflecting the lowest level in a particular branch of a hierarchy to which data is tied. (Folder Path in CCC® Analytics: Attributes > Company) |
| Level 4 Location | Levels within the hierarchy are identified as Level 2 through Level 6, with the Lowest Level Location reflecting the lowest level in a particular branch of a hierarchy to which data is tied. (Folder Path in CCC® Analytics: Attributes > Company) |
| Level 5 Location | Levels within the hierarchy are identified as Level 2 through Level 6, with the Lowest Level Location reflecting the lowest level in a particular branch of a hierarchy to which data is tied. (Folder Path in CCC® Analytics: Attributes > Company) |
| Level 6 Location | Levels within the hierarchy are identified as Level 2 through Level 6, with the Lowest Level Location reflecting the lowest level in a particular branch of a hierarchy to which data is tied. (Folder Path in CCC® Analytics: Attributes > Company) |
| Lowest Level Location |
The name given to the insurance office location to which the data for a given appraisal/claim is tied. (Folder Path in CCC® Analytics: Attributes > Company) |
Condition Attributes
| Measure | Definition |
|---|---|
| Odometer Range | Range in which the Odometer reading of the loss vehicle lies. (Folder Path in CCC® Analytics: Attributes > Condition) |
| Primary Impact | For these attributes, primary points of impact have been grouped in these major groupings. Front Impacts = where impact point is Front, Right Front, Left Front, Right Front Pillar, and Left Front Pillar Rear Impacts = where impact point is Right Qtr Post, Right Rear, Rear, Left Rear, and Left Qtr Post Side Impacts = where impact point is Right T-Bone, Left T-Bone, and Left & Right Side Other Collision = where impact point is Rollover, Front & Rear, All Over, Undercarriage, and Total Loss Other Non-Collision = where impact point is Non-Collision, Strip, Hail, Glass, and Vandalized, Hood, Deck Lid, and Roof Water = where impact point is Fresh Water, Salt Water Burns = where impact point is Interior Burn, Engine Burn, Total Burn Unknown = where impact point is unknown (Folder Path in CCC® Analytics: Attributes > Condition) |
| Primary Impact Point | A selection option when creating your own report that provides specific detail on claims/appraisals broken out by primary point of impact. This attribute applies only to Collision Estimating data. Subcategories include Not Entered, Right Front, Right Front Pillar, Right T-bone, Right Quarter Post, Right Rear, Rear, Left Rear, Left Quarter Post, Left T-bone, Left Front Pillar, Front Left, Front, Rollover, Unknown, Total Loss, Non-Collision, Left & Right Side, Front & Rear, All Over, Strip, Undercarriage, Total Burn, Interior Burn, Engine Burn, (Fresh Water, Salt Water, (Hail, Glass, Vandalized, Hood, Deck Lid, and Roof. (Folder Path in CCC® Analytics: Attributes > Condition) |
| Secondary Impact Point | A selection option when creating your own report that provides specific detail on claims/appraisals broken out by primary point of impact. Subcategories include Not Entered, Right Front, Right Front Pillar, Right T-bone, Right Quarter Post, Right Rear, Rear, Left Rear, Left Quarter Post, Left T-bone, Left Front Pillar, Front Left, Front, Rollover, Unknown, Total Loss, Non-Collision, Left & Right Side, Front & Rear, All Over, Strip, Undercarriage, Total Burn, Interior Burn, Engine Burn, Fresh Water, Salt Water, Hail, Glass, Vandalized, Hood, Deck Lid, and Roof. (Folder Path in CCC® Analytics: Attributes > Condition) |
| Vehicle Age | Vehicle Age is the age of the loss vehicle in years. For Collision Estimating data, vehicle age is based on the estimate start date minus vehicle model year. For Total Loss, vehicle age is based on the date the vehicle was submitted to CCC for valuation minus the vehicle model year. (Folder Path in CCC® Analytics: Attributes > Condition) |
| Vehicle Age Group | Range in which the vehicle age of the loss vehicle lies. (Folder Path in CCC® Analytics: Attributes > Condition) |
| Vehicle Condition | Vehicle Condition is an attribute within the Collision Estimating data that reflects whether the loss vehicle appraised is considered repairable or not. (Folder Path in CCC® Analytics: Attributes > Condition) |
| Vehicle Driveable Flag | The Vehicle Driveable Flag indicates whether the loss vehicle is driveable or not. However, appraisals which are not from CCC will be set to a "Vehicle Driveable Flag" of "Unknown Driveable". Values include:
Driveable Non-Driveable Unknown Driveable (Folder Path in CCC® Analytics: Attributes > Condition) |
Inspection Location Attributes
| Measure | Definition |
|---|---|
| Inspection Location CBSA | Short for “Core Based Statistical Area”, CBSA refers to the Census bureau defined metropolitan areas (areas with a population greater than 50,000) or micropolitan areas (areas with a population between 10,000 – 49,999) that the vehicle inspection took place. (Folder Path in CCC® Analytics: Attributes > Inspection Location) |
| Inspection Location City | The city of the vehicle inspection. The city is derived from the zip code of the inspection location. (Folder Path in CCC® Analytics: Attributes > Inspection Location) |
| Inspection Location County | The county of the vehicle inspection. The county is derived from the zip code of the vehicle inspection location. (Folder Path in CCC® Analytics: Attributes > Inspection Location) |
| Inspection Location Name | The name of the location of the vehicle inspection as set up and maintained within CCC’s systems. (Folder Path in CCC® Analytics: Attributes > Inspection Location) |
| Inspection Location State | The state of the vehicle inspection. State is derived from the zip code of the vehicle inspection location. (Folder Path in CCC® Analytics: Attributes > Inspection Location) |
| Inspection Location Zip Code | The zip code of the vehicle inspection as setup and maintained within CCC's systems or as specified in the Pathways appraisal. (Folder Path in CCC® Analytics: Attributes > Inspection Location) |
Location - Repair Facility Attributes
| Measure | Definition |
|---|---|
| Repair Facility State | The geographical state entered into the “Repair Site” field within Pathways Admin 2. This field will not be populated for non-Pathways appraisals. (Folder Path in CCC® Analytics: Attributes > Location > Repair Facility) |
| Repair Facility Zip Code | The zip code entered into the “Repair Site” field within Pathways Admin 2. This field will not be populated for non-Pathways appraisals. (Folder Path in CCC® Analytics: Attributes > Location > Repair Facility) |
Location - Vehicle Owner Attributes | Measure | Definition |
|---|---|
| Vehicle Owner CBSA | Short for “Core Based Statistical Area”, CBSA refers to the Census bureau defined metropolitan area (areas with a population greater than 50,000) or micropolitan area (areas with a population between 10,000 – 49,999) where the vehicle owner resides. (Folder Path in CCC® Analytics: Attributes > Location > Vehicle Owner) |
| Vehicle Owner City | The city for the vehicle owner. The city is derived from the zip code of the vehicle owner. (Folder Path in CCC® Analytics: Attributes > Location > Vehicle Owner) |
| Vehicle Owner County | The county for the vehicle owner. The city is derived from the zip code of the vehicle owner. (Folder Path in CCC® Analytics: Attributes > Location > Vehicle Owner) |
| Vehicle Owner State | The state for the vehicle owner. The state is derived from the zip code of the vehicle owner. (Folder Path in CCC® Analytics: Attributes > Location > Vehicle Owner) |
| Vehicle Owner Zip Code | The zip code for the vehicle owner as specified in the claim folder. (Folder Path in CCC® Analytics: Attributes > Location > Vehicle Owner) |
Loss Location Attributes | Measure | Definition |
|---|---|
| Loss Location CBSA | Short for “Core Based Statistical Area”, CBSA refers to the Census bureau defined metropolitan areas (areas with a population greater than 50,000) or micropolitan areas (areas with a population between 10,000 – 49,999) based on the Loss Zip Code of a valuation. (Folder Path in CCC® Analytics: Attributes > Location > Loss Location) |
| Loss Location City | City for the location of the loss. The City is derived from the Zip Code of the Loss Location. (Folder Path in CCC® Analytics: Attributes > Location > Loss Location) |
| Loss Location County | County for the location of the loss. The County is derived from the Zip Code of the Loss location. (Folder Path in CCC® Analytics: Attributes > Location > Loss Location) |
| Loss State | State for the location of the loss. The County is derived from the Zip Code of the Loss location. (Folder Path in CCC® Analytics: Attributes > Location > Loss Location) |
| Loss Zip Code | The zip code of the loss location (where loss location is determined by the vehicle owner’s address). (Folder Path in CCC® Analytics: Attributes > Location > Loss Location) |
Policy Attributes | Measure | Defintion |
|---|---|
| Book of Business | The book of business associated to the claim. Business values include: (Standard, Non-Standard, Unknown). (Folder Path in CCC® Analytics: Attributes > Policy) |
| Line of Business | National Association of Insurance of Commissioners (NAIC) categories of claim coverage "Lines". Line values are: (Aircraft, Allied lines, Auto Liability, Auto Physical Damage, Boiler and Machinery, Burglary and Theft, Commerical Multiple - Peril, Credit Accident and Health, Credit International, Earthquake, Farm owners Multiple - Peril, Fidelity, Financial Guaranty, Fire Coverage, Group Accident and Health, Homeowners Multiple - Peril, Inland Marine, Medical Malpractice, Mortgage Guaranty, Non-proportional assumed reinsurance - Financials, Non-proportional assumed reinsurance - Liability, Non-proportional assumed reinsurance - Property, Ocean Marine, Other, Other Accident and Health, Other Liability, Product Liability, Surety, Unknown, Workers' Compensation). (Folder Path in CCC® Analytics: Attributes > Policy) |
| Loss Category | The type of coverage for a particular claim. Valid loss categories include: (Collision, Comprehensive, Liability, Other, Unknown). (Folder Path in CCC® Analytics: Attributes > Policy) |
| Policy Type | Type of Insurance policy covering the claim. Types include: (Commercial, Personal, Unknown). (Folder Path in CCC® Analytics: Attributes > Policy) |
Underwriting Company Attributes
| Measure | Description |
|---|---|
| Underwriting Company |
The assigned insurance company populated by the claim assignment. Commonly referred to Secondary Company. When populated the Underwriting Company is the insurance company on the estimate. When not populated, an assigned insurance company was not selected on the assignment. (Folder Path in CCC® Analytics: Attributes > Underwriting Company) |
Vehicle Attributes
| Measure | Definition | |
|---|---|---|
| Body Category |
Body Categories drill to Types to Body Styles. Categories include:
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| Body Style |
Vehicle Body Style is the categorization of vehicles across all manufacturers and makes based on their body style. Categories include:
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| Door Style | The count of doors on the loss vehicle as specified in the vehicle appraisal. (Folder Path in CCC® Analytics: Attributes > Vehicle) | |
| Engine Code | The engine code as specified for the loss vehicle on the appraisal. (Folder Path in CCC® Analytics: Attributes > Vehicle) | |
| Make | Vehicle Make is the make as decoded from the VIN. (Folder Path in CCC® Analytics: Attributes > Vehicle) | |
| Manufacturer | Vehicle Manufacturer groups together different vehicle makes based on the global manufacturer. For example: GM as a manufacturer would drill to vehicle makes such as Pontiac, Chevrolet, etc. (Folder Path in CCC® Analytics: Attributes > Vehicle) | |
| Model | The vehicle model name as specified the vehicle appraisal. (Folder Path in CCC® Analytics: Attributes > Vehicle) | |
| Source |
Vehicle Source are global regions, based on the Manufacturer's Corporate Office Country of origin. Categories:
For example, a Honda vehicle source is considered Asian, regardless of whether the car was actually manufactured in the U.S. or in Japan. All Vehicle Source drills to Manufacturers then to Makes.
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| Type |
Vehicle Type is the categorization of vehicles based on body style groupings.
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| Vehicle Style |
The vehicle style as specified on the appraisal for the loss vehicle.
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| Vehicle VIN |
The vehicle identification number as specified for the loss vehicle on the appraisal.
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| Vehicle |
This folder includes such attributes as Sources, Manufacturers, Makes, Body Categories, Types, and Body Styles.
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Metrics Group
Adjustments Metrics
| Measure | Definition | Formula |
|---|---|---|
| Line Adjustment % | Percentage of the number of lines adjusted when compared to the total number of lines in the estimate. (A line is considered to be "adjusted" when a discount or markup is given for that line.) (Folder Path in CCC® Analytics: Metrics > Parts > Adjustments) | Line Discount Part Pct/ (Line Discount Part Cnt + Line Markup Part Cnt) |
| Line Discount Part Cnt | The number of lines in the estimate which have a discount. (Folder Path in CCC® Analytics: Metrics > Parts > Adjustments) | -- |
| Line Markup Part Cnt | The number of lines in the estimate which have a markup. (Folder Path in CCC® Analytics: Metrics > Parts > Adjustments) | -- |
| Overall Part Discount % | Percentage of overall discount given to all parts. (Folder Path in CCC® Analytics: Metrics > Parts > Adjustments) | Overall Part Discount Amt / PreAdjusted Part Amt |
| Overall Part Discount Amt | Amount of discount given to all parts. (Folder Path in CCC® Analytics: Metrics > Parts > Adjustments) | -- |
| Overall Part Discount Cnt | Number of parts that have a discount. (Folder Path in CCC® Analytics: Metrics > Parts > Adjustments) | -- |
| Overall Part Markup % | Percentage of overall markup present in all parts. (Folder Path in CCC® Analytics: Metrics > Parts > Adjustments) | Overall Part Markup Amt / PreAdjusted Part Amt |
| Overall Part Markup Amt | Amount of markup present in all parts. (Folder Path in CCC® Analytics: Metrics > Parts > Adjustments) | -- |
| Overall Part Markup Cnt | Number of parts with a markup. (Folder Path in CCC® Analytics: Metrics > Parts > Adjustments) | -- |
| Part Betterment % | Percentage of betterment amount per part. (Folder Path in CCC® Analytics: Metrics > Parts > Adjustments) | Part Betterment Pct / Part Betterment Cnt |
| Part Betterment Amt | Amount spent on betterment of a part. (Folder Path in CCC® Analytics: Metrics > Parts > Adjustments) | -- |
| Part Betterment Cnt | Number of parts that were improved because of a betterment amount. (Folder Path in CCC® Analytics: Metrics > Parts > Adjustments) | -- |
| Part Cost Adjustment Amt | Price of the part whose amount was adjusted in the estimating tool. (Folder Path in CCC® Analytics: Metrics > Parts > Adjustments) | -- |
| Preadjusted Part Amt | Amount of parts in the appraisal before taxes. (Folder Path in CCC® Analytics: Metrics > Parts > Adjustments) | -- |
IMG Metrics
| Measure | Definition | Formula |
|---|---|---|
| Overall Part Discount Pct | Percentage of discount given for each part. (Folder Path in CCC® Analytics: Metrics > IMG) | -- |
| Overall Part Markup Pct | Amount of markup present in each part. (Folder Path in CCC® Analytics: Metrics > IMG) | -- |
| Part Amt | Amount spent on a part. (Folder Path in CCC® Analytics: Metrics > IMG) | -- |
| Part Betterment Pct | Total percentage of betterment given in an appraisal. (If an appriasal has two parts with a 30% betterment percentage each, the "Part Betterment Pct" will be 60%) (Folder Path in CCC® Analytics: Metrics > IMG) | -- |
| Part Qty | Number of parts that were replaced. (Folder Path in CCC® Analytics: Metrics > IMG) | -- |
| Part Record Cnt | Set to 1 for each part record. (Folder Path in CCC® Analytics: Metrics > IMG) | -- |
| Uniside Part Cnt | Number of parts that were flagged as 'allowed' by Motor Crash Estimating Guide. (Folder Path in CCC® Analytics: Metrics > IMG) | Uniside Part Cnt |
Labor Metrics
| Measure | Definition |
Formula |
|---|---|---|
| Database Labor Hrs | Labor hours given by MOTOR. (Folder Path in CCC® Analytics: Metrics > Parts > Labor) | -- |
| Actual Labor Hrs | Amount of labor hours spent on repairing or replacing parts. (Folder Path in CCC® Analytics: Metrics > Parts > Labor) | Actual Value |
| Preadjusted Labor Amt | Cost of labor in the appraisal before taxes. (Folder Path in CCC® Analytics: Metrics > Parts > Labor) | -- |
| Actual Labor Hrs | Amount of labor hours spent on repairing or replacing parts. (Folder Path in CCC® Analytics: Metrics > Parts > Labor) | Actual Value |
| Database Labor Hrs | Labor hours given by MOTOR. (Folder Path in CCC® Analytics: Metrics > Parts > Labor) | -- |
| Preadjusted Labor Amt | Cost of labor in the appraisal before taxes. (Folder Path in CCC® Analytics: Metrics > Parts > Labor) | -- |
| Actual Labor Hrs | Amount of labor hours spent on repairing or replacing parts. (Folder Path in CCC® Analytics: Metrics > Parts > Labor) | Actual Value |
| Database Labor Hrs | Labor hours given by MOTOR. (Folder Path in CCC® Analytics: Metrics > Parts > Labor) | -- |
OEM Metrics
| Measure | Definition | Formula |
|---|---|---|
| Avg Price per OEM Replace Part | Average price of each Original Equipment Manufacturer part that was used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > OEM) | OEM Replace Part Amt / OEM Replace Part Cnt |
| Comparable Replace Part Amt | List price of an Original Equipment Manufaturer part if it was used instead of any other part as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > OEM) | -- |
| OEM % of Replace Part Amt | Percentage of the amount spent on Original Equipment Manufacturer parts that were used as a replacement part when compared to the amount spent on all parts that were used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > OEM) | (Replace Part Amt where Part Type = OEM) / Replace Part Amt |
| OEM % of Replace Part Cnt | Percentage of the number of claims where the Original Equipment Manufacturer part was used as a replacement part in comparison to the number of claims where all the parts were used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > OEM) | (Replace Part Cnt where Part Type = OEM) / Replace Part Cnt |
| OEM Comparable Replace Part Amt | List price of an Original Equipment Manufaturer part (given by MOTOR) if it was used instead of the actual Original Equipment Manufacturer part. The actual OEM part amount may be different depending on the supplier. (Folder Path in CCC® Analytics: Metrics > Parts > OEM) | -- |
| OEM Replace Part Amt | Amount spent on Original Equipment Manufacturer parts that were used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > OEM) | -- |
| OEM Replace Part Cnt | Number of Original Equipment Manufacturer parts that were used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > OEM) | -- |
Paint Metrics
| Measure | Definition | Formula |
|---|---|---|
| Actual Paint Hrs | Amount of labor hours spent on painting parts. (Folder Path in CCC® Analytics: Metrics > Parts > Paint) | Actual Value |
| Database Paint Hrs | Labor hours involved in painting parts given by MOTOR. (Folder Path in CCC® Analytics: Metrics > Parts > Paint) | -- |
| Preadjusted Paint Labor Amt | Cost of labor in painting parts in the appraisal before taxes. (Folder Path in CCC® Analytics: Metrics > Parts > Paint) | -- |
Parts Metrics, Non-OEM
| Measure | Definition | Formula |
|---|---|---|
| AM % of Replace Part Amt | Percentage of the amount of After Market parts used as a replacement part compared to the amount of all parts used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | (Replace Part Amt where Part Type = Aftermarket) / Replace Part Amt |
| AM % of Replace Part Cnt | Percentage of the number of claims where an After Market part was used as a replacement part compared to the number of claims where any part was used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | (Replace Part Cnt where Part Type = Aftermarket) / Replace Part Cnt |
| AM Comparable Replace Part Amt | List price of an Original Equipment Manufaturer part if it was used instead of an After Market part as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | -- |
| AM Replace Part Amt | Amount of an After Market part that was used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | -- |
| AM Replace Part Cnt | Number of claims which have an After Market part that was used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | -- |
| AM Replace Variance % | Percentage of the difference in the amount if an Original Equipment Manufacturer part was used as a replacement part instead of an After Market part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | (AM Comparable Replace Part Amt - AM Replace Part Amt) / AM Comparable Replace Part Amt |
| AM Replace Variance Amt | Difference in the amount if an Original Equipment Manufacturer part was used as a replacement part instead of an After Market part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | AM Comparable Replace Part Amt - AM Replace Part Amt |
| Avg Price per RO Replace Part | Average amount of each Refurbished part used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | RO Replace Part Amt / RO Replace Part Cnt |
| Avg Price per AM Replace Part | Average price of each After Market part that was used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | AM Replace Part Amt / AM Replace Part Cnt |
| Avg Price per Optional OEM Replace Part | Average price of each Optional OEM part used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | Optional OEM Replace Part Amt / Optional OEM Replace Part Cnt |
| Avg Price per Recycled Replace Part | Average price of each Recycled part used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | Recycled Replace Part Amt / Recycled Replace Part Cnt |
| Optional OEM % of Replace Part Amt | Percentage of the amount spent on Optional Original Equipment Manufacturer parts that were used as replacement parts when compared to the amount spent on all parts that were used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | (Replace Part Amt where Part Type = Optional OEM) / Replace Part Amt |
| Optional OEM % of Replace Part Cnt | Percentage of the number of claims where the Optional Original Equipment Manufacturer part was used as a replacement part when compared to the number of claims where all parts were used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | (Replace Part Cnt where Part Type = Optional OEM) / Replace Part Cnt |
| Optional OEM Comparable Replace Part Amt | Price of an Original Equipment Manufaturer part if it was used as a replacement part instead of an Optional Original Equipment Manufacturer part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | -- |
| Optional OEM Replace Part Amt | Amount spent on all Optional Original Equipment Manufacturer parts that were used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | -- |
| Optional OEM Replace Part Cnt | Number of claims where Optional Original Equipment Manufacturer parts were used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | -- |
| Optional OEM Replace Variance % | Percentage of difference in the amount spent if an Original Equipement Manufacturer part was used as a replacement part instead of an Optional OEM part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | (Optional OEM Comparable Replace Part Amt - Optional OEM Replace Part Amt) / Optional OEM Comparable Replace Part Amt |
| Optional OEM Replace Variance Amt | Difference in the amount if an Original Equipment Manufacturer part was used as a replacement part instead of an Optional OEM part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | Optional OEM Comparable Replace Part Amt - Optional OEM Replace Part Amt |
| Recycled % of Replace Part Amt | Percentage of the amount spent on Recycled parts used as a replacement part when compared to the amount spent on all parts used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | (Replace Part Amt where Part Type = Recycled) / Replace Part Amt |
| Recycled % of Replace Part Cnt | Percentage of the number of Recycled parts used as a replacement part when compared to the overall number of parts that were used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | (Replace Part Cnt where Part Type = Recycled) / Replace Part Cnt |
| Recycled Replace Part Amt | Amount spent on all the Recycled parts that were used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | -- |
| Recycled Replace Part Cnt | Number of Recycled parts that were used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | -- |
| RO % of Replace Part Amt | Percentage of the amount spent on refurbished parts used as a replacement part when compared to the overall amount spent on all parts that were used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | (Replace Part Amt where Part Type in (Reconditioned, Recored)) / Replace Part Amt |
| RO % of Replace Part Cnt | Percentage of the number of refurbished parts used as a replacement part when compared to the overall number of parts that were used as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | (Replace Part Cnt where Part Type in (Reconditioned, Recored)) / Replace Part Cnt |
| RO Comparable Replace Part Amt | List price of an Original Equipment Manufaturer part if it was used instead of a refurbished part as a replacement part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | -- |
| RO Replace Part Amt | Cost of refurbished parts that were used as replacement parts. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | -- |
| RO Replace Part Cnt | Number of refurbished parts that were used as replacement parts. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | -- |
| RO Replace Variance % | Percentage of the difference in the amount if an Original Equipment Manufacturer part was used as a replacement part instead of an Refurbished part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | (RO Comparable Replace Part Amt - RO Replace Part Amt) / RO Comparable Replace Part Amt |
| RO Replace Variance Amt | Difference in the amount if an Original Equipment Manufacturer part was used as a replacement part instead of a refurbished part. (Folder Path in CCC® Analytics: Metrics > Parts > Non-OEM) | RO Comparable Replace Part Amt - RO Replace Part Amt |
Productivity Metrics
| Measure | Definition | Formula |
|---|---|---|
| % of Selected Part Attribute Amt | Percentage of the amount of the selected part when compared to the amount of all the parts in the report. The selected part is always compared with the total in the report not the total in the database. (Folder Path in CCC® Analytics: Metrics > Parts > Productivity) | Replace Part Amt / sum(Repair Part Amt for entire report) |
| % of Selected Part Attribute Cnt | Percentage of the count of the selected part when compared to the total number of parts in the report. The selected part is always compared with the total in the report not the total in the database. (Folder Path in CCC® Analytics: Metrics > Parts > Productivity) | Replace Part Cnt / sum(Repair Part Cnt for entire report) |
| Display Part Amt | Amount of the part that was displayed to the user. (Folder Path in CCC® Analytics: Metrics > Parts > Productivity) | -- |
| Glass Part Cnt | Number of claims which have a glass replacement. (Folder Path in CCC® Analytics: Metrics > Parts > Productivity) | -- |
| Part Cnt | Number of parts repaired or replaced. (Folder Path in CCC® Analytics: Metrics > Parts > Productivity) | -- |
| Repair % of Part Cnt | Percentage of the number of parts that were repaired in comparison to the total number of parts. (Folder Path in CCC® Analytics: Metrics > Parts > Productivity) | Repair Part Cnt / Part Cnt |
| Repair Part Cnt % of Total of Repaired and Replaced Parts | Percentage of the number of parts repaired in comparison to the total number of parts used. (Folder Path in CCC® Analytics: Metrics > Parts > Productivity) | Repair Part Cnt / (Repair Part Cnt + Replace Part Cnt) |
| Replace % of Part Cnt | Percentage of the number of parts that were used as a replacement part in comparison to the total number of parts used. (Folder Path in CCC® Analytics: Metrics > Parts > Productivity) | Replace Part Cnt / Part Cnt |
Repair Replace Metrics
| Measure | Definition | Formula |
|---|---|---|
| Repair Labor Amt | Cost of labor when parts were repaired. (Folder Path in CCC® Analytics: Metrics > Parts > Repair Replace) | -- |
| Repair Labor Cost vs Replace Cost | Percentage of the cost of labor in repairing parts in comparison to the overall cost of labor. (Folder Path in CCC® Analytics: Metrics > Parts > Repair Replace) | Repair Labor Amt / (Replace Part Amt + Replace Labor Amt) |
| Repair Part Amt | Amount spent on parts used in repair. (Folder Path in CCC® Analytics: Metrics > Parts > Repair Replace) | -- |
| Repair Part Cnt | Number of parts that were repaired. (Folder Path in CCC® Analytics: Metrics > Parts > Repair Replace) | -- |
| Replace Labor Amt | Cost of labor in replacing parts. (Folder Path in CCC® Analytics: Metrics > Parts > Repair Replace) | -- |
| Replace Part Amt | Amount spent on parts which were used as replacement parts. (Folder Path in CCC® Analytics: Metrics > Parts > Repair Replace) | -- |
| Replace Part Cnt | Number of parts that were used as replacement parts. (Folder Path in CCC® Analytics: Metrics > Parts > Repair Replace) | -- |
