CCC® Amplify–Public Website
This job aid discusses how to easily build a website for your Repair Facility directly from the CCC ONE® platform.
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Customer Communication & Notes
This job aid describes how to use Customer Experience Dashboard to keep track of calls and write notes.
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Using the Customer Experience Dashboard
This job aid describes how to identify the Primary contact and communicate from the Customer Experience Dashboard.
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Customer Experience Dashboard Triggers & To-Dos
This job aid identifies the status triggers and describes the most common To-Do items.
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Using the Rental Car Feature
This job aid reviews how to enable and use the Rental Agency feature in CCC® Estimating.
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Contact Center Guide
This guide reviews how Call Center reps can use assignments to call customers to schedule repairs or estimates.
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Engage Enhancement Demo
This video details enhancements made to CCC® Engage 2.0.
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