Add Attachments
This job aid describes how to add additional attachments to a locked or closed workfile.
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Estimating Guided Tour Demo
This video gives a walkthrough of all the tabs in CCC® Estimating.
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Import a Workfile Copy
This job aid describes how to import a workfile copy.
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Labor Assignments Demo
This video explains how to assign labor tasks to teams or individuals.
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Labor Management Demo
This video shows how to assign and manage labor in CCC® Repair Workflow.
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Merge a Workfile with an Open Shop Assignment
This job aid describes how to merge an existing workfile with an insurance company assignment.
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Using the Notes Tab
This job aid describes how to add and view notes in a workfile.
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Open Shop – Using Opt Out Feature
This job aid outlines the steps to opt out of working an assignment.
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Quick Chat for Repair Facilities
This job aid explains how to use Quick Chat to communicate with insurance companies.
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Repair Workflow Overview Demo
This video provides an overview of Repair Workflow from opportunity to close.
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Request Valuation
This job aid demonstrates how to submit a Valuation Request from a workfile within CCC® Repair Workflow.
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Configure & Sort Columns in Workfile View
This job aid explains how to add, remove, sort, and reorder columns in the Workfiles view.
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Upload PDF Documents
This job aid describes how to attach PDF documents to an estimate and send them to an Insurance Company.
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