PPV Valuation Request

When submitting a PPV Valuation Request via the CCC® Portal, companies will see the following information:

Key Data Screen:

Vehicle Owner Zip Code
The zip code +4 must be populated in the Loss Postal Code field on the Key Data screen in order to create the valuation request. The zip code +4 is required for fee calculation.

Claim Data Tab:

If a 5 digit zip code is entered in the Loss Postal Code field on the Key Data screen, and the Vehicle Owner’s full address is entered in the Claim Data tab, the system will attempt to auto-populate the +4 zip code after the valuation request is submitted.

If the +4 zip code is able to be auto-populated by the system, it will display on the Claim Data tab, Key Data screen, and within the MVR.

Note: If the Vehicle Owner zip code +4 is not able to be populated, fees may not be calculated for the valuation request.

Vehicle Tab:

A new section, Registration Information, displays within the Vehicle tab for companies with Fee Calculator enabled. Within this section, the user has the ability to denote the appropriate selections within the prompts:

  • Salvage Retained By: Select if the Salvage is Retained By the Carrier or Owner using the radio buttons.

Note: Default value may be configured by Carrier. In such case, the adjuster should review and confirm the default setting is appropriate for the given claim.

  • License Plates Are: Select if the License Plates Are Transferable or Non-Transferable using the radio buttons.

Note: Default value may be configured by Carrier. In such case, the adjuster should review and confirm the default setting is appropriate for the given claim.

Depending upon vehicle selection, location selection, and company preferences, additional fields may display in the Registration Information section such as but not limited to:

  • Registration Date
  • Curb Weight
  • Gross Weight
  • MSRP
  • Plate Type
  • Number of Plates

Note: The Registration Information fields are optional, however, if these fields are left blank or not populated appropriately, the corresponding fees may not be calculated. If additional fields are displayed, some of these fields may be pre-populated with information based on the standard vehicle data for the vehicle provided by insurer.

Fees Tab:

A new tab, Fees, displays within the Valuation Request for companies with Fee Calculator enabled. During the Valuation Request process, this tab is disabled. It is enabled during the Post Valuation Change Request Process.