Viewing a Salvage Status

You can see the state of a Salvage Claim using both the Salvage Statuses available from the View Salvage Status page and from the Business Events available on the Claim Folder History Page.

To view a salvage vendor status information from the View Salvage Status Page

1. Locate a claim for which you want to review vendor status information. You can use Quick Search or you can open a claim that appears in your Claims to Manage Worklist on your CCC Portal Home Page.
2. Click on the Claim Reference ID to open the claim. The Summary Page appears.
3. Click the View Salvage Status link.
4. The View Salvage Status page displays, with the Data tab selected.
5. Review the salvage information status for the claim.

To view a salvage status from the Events Page

1. Locate a claim for which you want to see salvage statuses received from the salvage vendor. You can use Quick Search or you can open a claim that appears in your Claims to Manage Worklist on your CCC Portal Home Page.
2. Click on the Claim Reference ID to open the claim. The Summary Page appears.
3. Click on the History link at the top of the page.
4. Review the salvage status.

Note: Note: Look for business events with "Salvage" category.