The Claim Folder tool enables you to search for and view estimate admin data, associated documents, digital images, events and documents; create and reply to claim folder notes; and perform functions such as creating a check request. Claim folders are created automatically when an assignment is created or when an appraiser sends information for a claim folder. The claim folder contains data and comments relating to a claim. It can include one or more of the following:
- The assignment
- Estimate/Supplement report
- Digital images
- Audit report
- NICB report
- Unrelated prior damage report
- Claim summary report
- EMS data
- Claim folder note
Note: An assignment created in
Customized Assignment entry will look the same as other assignments (i.e.,
those created without the Customized Assignment Entry tool) when opened
within the Claim Folder tool.
