Learning CCC® Scheduling

CCC® Scheduling is a product that delivers smart “The right appraiser at the right time” scheduling. Click the links below to view job aids specific to Scheduling. A description of each item is included for your reference.

Job Aids

Name Description
Appointment Booking – My Appointments

This document covers what happens when assignments are sent to the Appraiser, it may be up to the Appraiser to contact the customer and set up an appropriate appointment time.

CCC® Schedule Manager 2.1 This document demonstrates how to open and use CCC® Schedule Manager version 2.1.
CCC® Scheduling – Mobile App

The CCC® Scheduling Mobile App is an on the go solution for appraisers who would like to access their scheduled appointments via smartphone or tablet.

Editing and Canceling Appointments This document explains how to edit and cancel appointments.
Schedule Manager - Appraiser

Schedule Manager is a feature in CCC® Scheduling that graphically displays an appraiser’s daily work schedule. Schedule Manager includes map routes and any scheduled activities. This job aid will show how to use Schedule Manager to track and manage your appointments and activities.

Schedule Manager – Dispatcher/ Manager

Schedule Manager is a feature in CCC® Scheduling that graphically displays an appraiser’s daily work schedule. Schedule Manager includes map routes and any scheduled activities. This job aid will show how to use Schedule Manager to track and manage your appraisers’ schedules.

Scheduling Settings - Appraiser

When setting up the CCC® Scheduling tool, the Scheduling Settings need to be configured. This job aid covers various settings available to Appraisers.

Scheduling Settings – Administrator When setting up the CCC® Scheduling tool, the Scheduling Settings need to be configured. This job aid covers various settings available to Administrators.

eLearning

Name Description
Schedule Manager 2.1 This demo video demonstrates how to open and use CCC® Schedule Manager version 2.1.